Shopify Subscription Retention Kit

38% of churned subscribers just want to pause — your app doesn't know that

Subscription apps are billing products: Recharge and Skio charge $99–599/mo plus ~1–1.5% of every order, and their dunning is one-size-fits-all. This kit is the layer they don't customize — 9 import-ready emails (pre-dunning, dunning, win-back), a pause-first Save Ladder for the cancel flow, and a churn worksheet that shows what every recovery is worth. Keep your app. Upgrade the voice — ฿990 once, it never bills again.

Get the kit — ฿990
One-time payment · ≈ US$28 · free updates for v1.x · instant download
38%

of churned subscribers would rather pause than cancel — the Save Ladder offers pause first

~1.38%

of subscriptions fail to renew every month from expired cards alone — pre-dunning catches them before the failure

1 in 4

win-back emails brings a canceller home — the kit ships a complete 3-email win-back flow

Benchmarks: Recurly, July 2026 — industry averages, not promises about your store.

What's inside the kit

18 files in one zip — 9 import-ready email templates, the Save Ladder, a churn-metrics worksheet, an app-gap map, a 14-day playbook and buyer guides in English, German and Japanese.

9 templates · 3 flows

Import-ready email templates

Pre-dunning before the failure (card expiring, renewal −3 days, charge −24h), dunning on day 0/3/7 with named deadlines, win-back at +2/+21/+45 days with a bounded offer and sunset. 600px table-based HTML, inline CSS, no images — paste into Klaviyo, Shopify Email or anything that sends HTML.

The cancel flow

The Save Ladder — 5 rungs

Pause → skip → swap → bounded discount → clean exit, in that order. The logic is built on the 38% pause insight: most savable subscribers want control of the timing, not a discount on something they can't use this month. save-offer-flows.md ships the copy for every rung.

The math, pre-written

Churn worksheet with Dunning ROI

A five-tab spreadsheet with live formulas: split involuntary from voluntary churn in six inputs a month, then the Dunning ROI tab shows the kit paying for itself with 1–2 recovered payments. You don't have to trust it — you can compute it.

Know your app's gap

App-gap map

What Appstle, Seal, Skio and Recharge don't customize — dunning copy, pre-dunning conversations, save-offer order — with their verified September 2026 pricing, so you know exactly what you're adding and what you're keeping.

The honest part: templates, not an app

No auto-triggers out of the box. This kit installs nothing on your store. The emails fire once your email tool is wired to your subscription app's events — PLAYBOOK-14D walks the wiring step by step, and where an app lacks event integration, a scheduled segment on an export gets the same result.

The emails are English. EN templates with defaulted personalization tokens; DE/JA are the buyer guides, not translated email bodies. If you send in German or Japanese, you translate the copy — into your voice, which is the point.

Benchmarks are averages. The 38%, ~1.38% and 1-in-4 figures are Recurly's public industry benchmarks (July 2026) — context for the design, not a promise about your store's numbers.

Who the kit is for

Any store running subscriptions on Shopify — the kit runs alongside your app, whatever it is.

You're on Appstle, Seal or another billing app

Solid billing, generic retention copy — and Appstle is English-only per its own listing. Keep the app for what it does well; this kit replaces the copy it doesn't customize. ฿990 once against their monthly tiers.

You're eyeing Recharge or Skio — and balking

Recharge Starter is $99/mo + 1.49% + 19¢ per transaction; Skio Scale runs $499–599/mo + 1%. This kit is ฿990 ≈ one-third of one month of Recharge Starter — the retention layer without the platform move.

Your customers aren't English-first

Dunning in a second language loses subscribers quietly. The buyer guides ship in German and Japanese, and Seal proved localization wins in this category — the tokens make the EN templates fast to adapt to any language you sell in.

You can't name your churn split

Your dashboard shows churn as one number. The worksheet splits involuntary (failed payments — recoverable) from voluntary (cancellations — saveable) in about six inputs a month, and shows what each point is worth in dollars.

One price. It never bills again.

No monthly plan, no percentage of your orders, no per-recipient pricing.

฿990 one-time payment

≈ US$28

  • Free updates for v1.x
  • Instant download after checkout
  • Single-store commercial license
  • Works alongside any subscription app

Secure checkout via Stripe · card payments · taxes calculated at checkout

Frequently asked questions

What does the license cover?

A single-store commercial license: one buyer (a person or a company) uses the kit for one store they own or operate — unlimited sends, unlimited use of the copy. Redistributing or reselling the kit files themselves is not allowed; each store needs its own license. Every email you send belongs to you entirely.

Do I get updates?

Yes — every v1.x update (new templates, refined subject lines, worksheet improvements) is free. Re-download any time from your download page with your email and password. If a v2.0 ever ships, existing buyers get a clear upgrade path — never a surprise paywall.

What is the refund policy?

If the kit doesn't fit how you work, email [email protected] within 14 days of purchase and we'll refund you in full — the zip is yours to keep or delete. One refund per purchase; we only ask for optional feedback.

Which email tool does it work with?

Any tool that sends HTML email — the templates are Klaviyo-compatible and paste cleanly into Shopify Email, Omnisend, Mailchimp and similar tools: 600px table-based HTML, inline CSS, no images or scripts. The wiring (which event triggers which email) is in PLAYBOOK-14D, with an export-segment route for apps that don't expose events.

Which languages are included?

The 9 email templates ship in English with defaulted personalization tokens; the buyer guides (quickstart, playbook) ship in English, German and Japanese. The worksheet and app-gap map are language-neutral. If you send in another language, you translate the copy — the structure, deadlines and Save Ladder logic carry over as-is.

The next failed renewal doesn't have to be a lost subscriber

฿990 one-time · ≈ US$28 · free updates v1.x · instant download

Get the Subscription Retention Kit — ฿990